Client & matter management
One client record can support multiple matters while keeping representation status and deadlines matter-specific.
Representation workflows
Prepare and track VA Form 21-22a, signatures, fee controls, and professional review.
Communications & tasks
Centralize client email, portal communication, deadlines, evidence requests, notes, and follow-up.
Professional controls
Organization-scoped access, accreditation-aware workflows, and auditable matter activity.
One platform architecture
Veteran → Pro → Organization → Enterprise
The account can grow in capability without changing the underlying Mission Claim data model. Enterprise features such as white-label, API access, custom domains, SSO, and advanced governance are entitlements layered onto the same organization tenant.